This user guide explains the step-by-step process for new staff members to set up and use the Metricreg mobile app on both Android and iOS platforms.
For Supervisors/Managers
Step 1: Create New Staff Profile
- Log in to the admin dashboard.
- Navigate to the Staff Management section.
- Click the “Add” icon to create a new staff account.
- Fill in the required details:
- Select the department
- Staff ID
- First Name
- Last Name
- Email Address (ensure it's valid)
- Other relevant information
- Click “Save” to finalise the registration.
Once the staff profile is created, the system will automatically send an email to the new staff member with the following details:
- Company Code
- Password Creation Instructions
For Staff Members
Step 2: Set Up Your Password
- Open the email you received from Metricreg.
- Click the link provided in the email to set up your password.
- Choose a secure password and confirm.
- Once done, you're ready to install the app.
Step 3: Download and Install the App
- Depending on your phone:
- Android users: Open the Google Play Store
- iOS users: Open the Apple App Store
- Search for: Metricreg
- Tap Install (Android) or Get (iOS)
Ensure you're connected to the internet during installation.
Step 4: Launch the App
- Tap the Metricreg icon on your home screen.
- Upon first launch, you will see a pop-up window asking for your Company Code.
- Enter the code received in your email, then tap “Submit”. Your Company will be listed.
Step 5: Log in to the App
- Enter the email address used during registration.
- Enter the password you just created.
- Tap Login.
Step 6: Allow Location Access
- The app will prompt you to allow location access.
- Select "Allow While Using the App" or "Allow Always".
This is required to view your assigned shifts accurately.
Troubleshooting
- Didn't receive the email? Check your spam/junk folder or contact your manager.
- Forgot password? Use the "Forgot Password" link on the login page or on the App login screen.
- App crashes or doesn’t open? Ensure your OS is updated, then reinstall the app.
Contact Support
For further assistance, contact your supervisor or email support@taremtec.com.